CX

Consulting

We partner with you to reimagine your customer experience (CX) from the ground up. Our experts analyze your current ecosystem, identify pain points, and design automated workflows that align with your business goals.

How It Works

Discover: Audit your existing CX platforms, processes, and customer journeys.

Design: Map requirements to create a future-proof CX strategy, including process reengineering and automation.

Deliver: Implement a seamless, automated CX framework to boost satisfaction and efficiency.

What’s Included

Benefits

How It Works

Discover: Audit your existing CX platforms, processes, and customer journeys.

Design: Map requirements to create a future-proof CX strategy, including process reengineering and automation.

Deliver: Implement a seamless, automated CX framework to boost satisfaction and efficiency.

What’s Included

Benefits

How It Works

Discover: Audit your existing CX platforms, processes, and customer journeys.

Design: Map requirements to create a future-proof CX strategy, including process reengineering and automation.

Deliver: Implement a seamless, automated CX framework to boost satisfaction and efficiency.

What’s Included

Benefits

Services

Flexible implementation support for your chosen platforms (Voice, CRM, or AI ChatBot). Whether you need help deploying Cloudee’s solutions or integrating third-party tools, we ensure seamless execution.

How It Works

Scope: Define requirements for your preferred platform (e.g., Zendesk, Freshworks, or Cloudee’s own tools).

Configure: Customize workflows, integrations, and automations.

Deploy: Train your team and launch with minimal disruption.

What’s Included

Benefits

How It Works

Scope: Define requirements for your preferred platform (e.g., Zendesk, Freshworks, or Cloudee’s own tools).

Configure: Customize workflows, integrations, and automations.

Deploy: Train your team and launch with minimal disruption.

What’s Included

Benefits

How It Works

Scope: Define requirements for your preferred platform (e.g., Zendesk, Freshworks, or Cloudee’s own tools).

Configure: Customize workflows, integrations, and automations.

Deploy: Train your team and launch with minimal disruption.

What’s Included

Benefits

Services

Let us manage your CX ecosystem so you can focus on growth. Our flexible, annual packages include a baseline of support hours, which you can allocate across consulting, configuration, or optimization tasks.

How It Works

Engage: Start with a baseline package (e.g., 100+ man-days/year).

Allocate: Use hours for tasks like process reengineering, platform updates, or analytics reporting.

Optimize: Continuously refine your CX ecosystem with our expertise.

What’s Included

Benefits

How It Works

Engage: Start with a baseline package (e.g., 100+ man-days/year).

Allocate: Use hours for tasks like process reengineering, platform updates, or analytics reporting.

Optimize: Continuously refine your CX ecosystem with our expertise.

What’s Included

Benefits

How It Works

Engage: Start with a baseline package (e.g., 100+ man-days/year).

Allocate: Use hours for tasks like process reengineering, platform updates, or analytics reporting.

Optimize: Continuously refine your CX ecosystem with our expertise.

What’s Included

Benefits

Cloudee Services?

Always On, Always Accurate

25+ Years of Expertise

Trusted by 850+ enterprises in Thailand.

25+ Years of Expertise

Trusted by 850+ enterprises in Thailand.

25+ Years of Expertise

Trusted by 850+ enterprises in Thailand.

End-to-End Ownership

From strategy to daily management.

End-to-End Ownership

From strategy to daily management.

End-to-End Ownership

From strategy to daily management.

Flexibility

Mix and match services as your needs evolve.

Flexibility

Mix and match services as your needs evolve.

Flexibility

Mix and match services as your needs evolve.

Cloudee

Services

CX

Consulting

How It Works

What’s Included

Benefits

How It Works

What’s Included

Benefits

How It Works

What’s Included

Benefits

Professional

Services

How It Works

What’s Included

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How It Works

What’s Included

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How It Works

What’s Included

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Managed

Services

How It Works

What’s Included

Benefits

How It Works

What’s Included

Benefits

How It Works

What’s Included

Benefits

Why Choose

Cloudee Services?

25+ Years of Expertise

25+ Years of Expertise

25+ Years of Expertise

End-to-End Ownership

End-to-End Ownership

End-to-End Ownership

Flexibility

Flexibility

Flexibility