Case Study
Case Study
78% reduction in zero-result searches
With Netcore
78% reduction in zero-result searches
With Netcore
2025
Details
Crocs wanted to enhance the online shopping experience by improving product discoverability and increasing conversions.
The key challenges included:
High Zero-Result Searches: Customers frequently encountered irrelevant or no search results.
Low Search-to-Conversion Rate: Shoppers were dropping off without making purchases.
Inefficient Search Functionality: The existing search engine did not understand shopper intent effectively.
2025
Details
Crocs wanted to enhance the online shopping experience by improving product discoverability and increasing conversions.
The key challenges included:
High Zero-Result Searches: Customers frequently encountered irrelevant or no search results.
Low Search-to-Conversion Rate: Shoppers were dropping off without making purchases.
Inefficient Search Functionality: The existing search engine did not understand shopper intent effectively.
Objective
To address these challenges, Unbxd implemented an AI-powered Product Discovery Platform that optimized search and browsing experiences. The solution included:
AI-driven Site Search: Contextually relevant search results that understand user intent.
Zero-Result Reduction: Smart algorithms that minimize no-result searches.
Personalized Product Recommendations: AI-powered suggestions to increase engagement.
Dynamic Merchandising: Intelligent ranking of products to enhance visibility.
Objective
To address these challenges, Unbxd implemented an AI-powered Product Discovery Platform that optimized search and browsing experiences. The solution included:
AI-driven Site Search: Contextually relevant search results that understand user intent.
Zero-Result Reduction: Smart algorithms that minimize no-result searches.
Personalized Product Recommendations: AI-powered suggestions to increase engagement.
Dynamic Merchandising: Intelligent ranking of products to enhance visibility.
Solution
By leveraging Unbxd’s AI-driven search and merchandising solutions, Crocs transformed its online shopping experience, making product discovery more intuitive and seamless for customers. The implementation of contextually relevant search results and intelligent product ranking ensured that shoppers found what they were looking for faster, reducing friction in the buying journey.
With fewer zero-result searches, customers were more likely to stay engaged, explore more products, and complete their purchases, ultimately leading to a significant increase in revenue per session. The personalization capabilities of Unbxd also enhanced user experience, providing tailored recommendations that improved customer satisfaction and brand loyalty.
By adopting AI-powered search optimization and dynamic merchandising, Crocs successfully increased conversions, streamlined navigation, and delivered a more engaging shopping journey—all within just 25 days of implementation.
Solution
By leveraging Unbxd’s AI-driven search and merchandising solutions, Crocs transformed its online shopping experience, making product discovery more intuitive and seamless for customers. The implementation of contextually relevant search results and intelligent product ranking ensured that shoppers found what they were looking for faster, reducing friction in the buying journey.
With fewer zero-result searches, customers were more likely to stay engaged, explore more products, and complete their purchases, ultimately leading to a significant increase in revenue per session. The personalization capabilities of Unbxd also enhanced user experience, providing tailored recommendations that improved customer satisfaction and brand loyalty.
By adopting AI-powered search optimization and dynamic merchandising, Crocs successfully increased conversions, streamlined navigation, and delivered a more engaging shopping journey—all within just 25 days of implementation.
Result
78% Reduction
Conversion Increase
25% Per Session
Revenue Increase
With Unbxd’s advanced AI capabilities, Crocs achieved:
✅ 78% reduction in zero-result searches
✅ 25% increase in revenue per session
✅ 17.8% uplift in search conversions
✅ Seamless go-live in just 25 daysConversion rates improved by 35%, reflecting increased sales and customer retention.
Result
78% Reduction
Conversion Increase
25% Per Session
Revenue Increase
With Unbxd’s advanced AI capabilities, Crocs achieved:
✅ 78% reduction in zero-result searches
✅ 25% increase in revenue per session
✅ 17.8% uplift in search conversions
✅ Seamless go-live in just 25 daysConversion rates improved by 35%, reflecting increased sales and customer retention.