Acquire and engage users with promotional notification messaging, directly to their devices.
- One-way notifications to platforms
- Easy to use campaign manager
- Create message templates
- Easily upload numbers with CSV file
DeeAi
AI-Based Conversational Customer Service Platform
DeeAi is a conversational customer service tool which provides full customer experience automation. The technology is used and recognised internationally as key to improving customer engagement and loyalty. We partner with leading innovators in AI technology, working at the forefront of customer experience improvement. Our technology is used across the globe and across different industries with great success and customer satisfaction.
Key benefits of Cloudee DeeAi
Easy Omnichannel Model
DeeAi allows you to manage all customer messages through one, easy interface. No matter what channel they are contacting you from, your agents will use only one platform to view and respond, streamlining their communications and improving their efficiency.
Strong Data Security
The security of your client’s data is extremely important and DeeAi is designed to reflect that. All data is encrypted and both information access and data retention time can all be controlled centrally.
Easy To Understand Analytics
Tailor your analytics to suit your intent. Cloudee’s dashboard is customizable according to your needs and can help provide insights to improve your conversational customer service and conversions.
Features of DeeAi
Allow customers to place orders and manage their carts through a range of platforms.
- GPS allows orders to nearest store
- Allows customers to modify cart
- Allows edit of delivery date
- Customers can use their preferred platform
Suggest products and subscriptions directly to customers, based on persona and preferences, as well as offers and discounts available to them.
- Replicate sales agent
- Personalised recommendations and cross/upselling
- Create specific product groups
- Including product subscriptions
In built loyalty scheme allows you to engage customers and increase satisfaction, whilst also gathering valuable data and information.
- Easily reward and engage customers
- Re-engage cold customers
- Re-engage dissatisfied customers
- Alert on various channels
A brilliant way to engage customers across a variety of platforms, in a fun and interesting way, providing valuable insights into customer desires and behaviour.
- Increase conversation and interaction
- Better understand user requirements
- Improve customers insight leading to increased conversion
- High engagement allows increased marketing list
Pro-active notifcations system, allowing you to re-engage and close customer interactions.
- Pro-actively contact inactive customers
- Reclaim abandoned carts
- Let customers continue purchase, regardeless of channel
- Remind and re-engage
Ensure that customers receive a human interaction when necessary, increasing customer satisfaction and engagement.
- Seamless transfer
- Negative sentiment detection
- Cross-channel support
- Easy central management
Prevent any sticking points for customers by allowing payment with ease.
- Allows contactless payment
- Powerful payment gateway integrations
- One-click UPI payments
- Excellent rates
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Integrations
Partners
