Cloudee lets you to track the operations of your call center, and gives you a better picture of how well is your call center performing, so that you can bring those adequate changes to leverage your business efficiently.
IVR menus are easy to set up, assign agents just by few clips, completely customizable and can be updated at any time.
ClouDee captures data about every call, including date and time, called and calling parties, call completion status, call duration, call recording and more.
Track your overall call center performance and make better resource allocation decisions for your business by generating reports from our dashboard.