Trusted by leading companies
OUR VOICE SOLUTIONS
Turning Customer Support From A
Cost-Center To A Profit Engine
ClouDee is a Voice-Tech Solution which Helps You Build Lean Customer Support Teams that are Scalable and Affordable Without Compromising On The Quality
Resolve Faster. Fewer Handoffs.
Keep every call and chat on one timeline with APAC-reliable telephony so customers get answers, not repeats.
Smart routing and queues; context follows every conversation
Live agent assist; after-call notes written for you.
Clear dashboards for SLAs, wait times, and quality.
Cloud PBX Without
The Hassle Of Hardware
Set up IVR, extensions, along with recording in hours – not weeks. Simple to run and easy to scale.
Click-to-configure menus, ring groups, and business hours
Works with your devices and numbers; easy admin
PDPA-complaint on APAC-reliable voice
Unlimited Local Numbers
On Demand
Win trust and be reachable in every market. Get new numbers fast or bring your own
Instant purchase and routing from one dashboard.
Zero-downtime porting with dedicated guided support
Country-by-Country compliance made simple
SIP That Scales With You
Keep every call and chat on one timeline with APAC-reliable telephony so customers get answers, not repeats.
Fast setup, plug into what you already use
Pay only for the channels you need
Monitored routes and strong uptime across APAC / The globe
AI That Answers Before You Do
Cut wait times and free your agents. Routine calls are handled, complex ones reach the right person with full context.
24/7 self-service for FAQs, status checks, OTPs, bookings
Warm handoff to agents with history—no repeat questions.
Notes and summaries saved to your CRM automatically.
OUR COMPLIANCE
We Are PDPA / GDPR Compliant,
Hosted On AWS Thailand
Unlock faster resolution time as agents pull data faster than ever, resulting in faster application response time and increased customer satisfaction
OUR CRM SOLUTIONS
Unify Service and Sales On One Timeline - calls, chats, notes, and deals in one place. Agents resolve faster with AI-enabled notes. Sales pulls signals from across the web (even TikTok)
Unify data Turn signals into sales. Bring leads and intent from web and social (even TikTok) into one pipeline; calls and chats auto-sync with notes so reps follow up faster and close more.
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Every conversation, one timeline. Calls, chats, and tickets live in one place with AI-enabled notes and history—so agents stop re-asking, queues shrink, and issues close on the first contact.
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OUR EXPERTISE
Why Choose Cloudee?
Enterprise CX, All-in-One
•
Omnichannel Contact Center, AI Bots, and Sales CRM in a single integrated platform.
•
Scale from 5 seats to 5,000 with 99.95% SLA Reliability
Proven Voice Leadership
•
20+ years of telecom expertise
•
750+ Enterprise Clients
•
100K+ Calls Managed Daily
•
Licensed as a Tier-2 Telecom provider by NBTC
Local Strength, Global Standards
•
Hosted on AWS Thailand, Fully PDPA / GDPR Compliant
•
Multi-lingual Capabilities, and Backed by 24/7 Local Support with < 15 min Avg. Response
OUR AI SOLUTIONS
Free Up Your Agents Calendar By Letting AI Handle the Basics While Agents Solve The Complex
Get AI-powered Analytics on Automated Bots while Voice and Chat Bots take care of Repetitive Queries, Cutting Response Times by 50%.
Get your Customer queries answered instantly with AI-enabled voice bots which handle routine calls, status checks and booking requests while Agents focus on the Complex stuff.
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Instantly engage on chat, handle repetitive queries, and guide customers to the right solution. Free up agents to solve problems, not answer the same questions.
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WHY CHOOSE CLOUDEE
Legacy Solutions
Built for voice only PBX/telephony
No CRM or CX integration
Expensive hardware/IP phones needed
Limited Reporting & Analytics
Minimal Automation
Vendor-dependent Upgrades
New-age tools
Built for Digital-first, Voice is an afterthought
Complex Integrations for telephony
Expensive, Global-first,
Poor APAC-fit
High Developer Dependency
Limited Local Compliance (PDPA/GDPR gaps)
Generic Support, Not Regional
Cloudee Platform
Voice-first DNA + Full CX Stack
Omnichannel: Voice, Chat, Socials, Email in One platform
Cloud-native, No Hardware needed
Advanced Analytics + AI-driven Automation
Hosted on AWS Thailand,
PDPA/GDPR compliant
24/7 Local Support + Partner-first GTM
Ready To Transform Your Team From
A Cost Center To A Profit Engine?
With Cloudee’s Voice-tech platform, you can eliminate frequent handoffs,
longer queues and data-silos, all in one CX stack
ClouDee is a Unified CX platform that connects modern teams to resolve issues faster with fewer handoffs for APAC teams.
Resources
Support
Get in Touch
75/23, Ocean Tower 2,17th Floor, Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok - 10110
sales@gocloudee.com
hr@gocloudee.com
© 2025 Cloudee
